Frequently asked questions
Do you offer framing options?
Currently, we sell unframed posters. This allows you to select a frame that perfectly complements your decor. However, our posters are designed to fit standard frame sizes.
What material are the posters printed on?
Our posters are printed on premium, 200gsm, matte paper using high-quality archival inks; ensuring they are durable and have a superior finish.
How are the posters shipped?
Each poster is rolled and shipped in a sturdy cardboard tube to ensure it arrives in pristine condition.
How long will it take to receive my poster?
Shipping times vary based on location. Typically, domestic orders arrive within 7-10 business days, while international orders may take 2-4 weeks.
Can I request a custom design or location?
Yes! We do take custom requests. Please contact us by email at theglobegalleryco@gmail.com or via chat for more details.
What's the return policy?
We create each order on demand, and due to the customized nature of our prints, we are unable to offer returns, exchanges, or refunds. However, if you receive a damaged print or are dissatisfied with the quality of the print, please contact us within 30 days with photos of both the damaged product and its packaging, along with your Order ID number, for a replacement or refund.
How should I care for my poster?
Our archival inks prevent fading and are made to last. When cleaning, use a soft, dry, lint-free cloth to gently wipe away dust.
Do you offer digital versions or printables?
No, we currently offer only physical posters to ensure the best quality reproduction of our designs.
How are your posters eco-friendly?
We pride ourselves on eco-friendly local fulfillment, printing on demand to reduce waste and using sustainable materials wherever possible. Our network of worldwide print shops located in 32 countries allows us to minimize CO2 emissions in the shipping process.
Do you ship internationally?
Yes, we offer global shipping through our worldwide network of local independent print shops. Delivery is always free but shipping delays vary by country.